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  #1  
Old 05-13-2008, 12:31 AM
metamagic metamagic is offline
Junior Member
 
Join Date: May 2008
Posts: 1
Default Two Problems with BPFTP

This program has dumped some kind of file on my desktop
that I cannot delete. It got there when I merely clicked the
link to upgrade when I launched BPFTP.

Please tell me how to remove this annoying file from my desktop.
The file name is:

index.html_file=bpftpclient_install.exe

The damn thing will not delete no matter what I do. I tried
opening it, and it performed some kind of illegal operation that
Windows XP shut down. What should I do?

Also, my web host is having some kind of issue that required me
to change my FTP user to an SFTP user. I don't know how to make
the switch in BPFTP, and now I'm not able to log into my own FTP
server. What do I need to change in the site manager in order to
be able to log into my SFTP account?

I'm really frustrated here. Please help.

Jason
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  #2  
Old 05-30-2008, 10:10 AM
bpadmin bpadmin is offline
BulletProof Software
 
Join Date: Dec 2005
Location: Seattle, WA
Posts: 144
Default

I would recommend you open a command-prompt and type:

Code:
cd %HOMEPATH%\Desktop del "index.html_file=bpftpclient_install.exe"

If that doesn't work, try:

Code:
cd %HOMEPATH%\Desktop del "index.html_file\=bpftpclient_install.exe"

if that doesn't work, check your HD for Errors using chkdsk:

Code:
chkdsk c: /R


As of May 2008, BPFTP Client does not currently support Secure-FTP. We will have a release shortly which does, make sure you are on the notification list for an update via email as soon as it's available:

Update Notification:
http://bpftp.com/products/bpftpclient/windows/download
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